FAQ

We have many production studios available catering to your media project. The studios include a mixing room setup with 5.1 surround sound, green screen cyc for video shoots, photo studio with backdrop, broadcast studio for TV shows, vocal booth for voiceover recording, and ample space for meetings.

Our business hours for calls and walk-ins are Monday thru Friday 9am to 5pm (CST). Although, the studios may be open privately for client projects 24/7, the main reception and offices will be closed past business hours.

YES We manage every expect of your project from start to finish. This includes story-boarding, booking studio time, organizing talents, directing and engineering.

YES All your documents and credit card information are secure. TravSonic Media does not retain credit card information. We use secure credit card processing.

TravSonic has personal secure online accounts which you can access via this site. You can update and manage your company, contact, billing information and project so our team is up-to-date.

Q: What payment options do we accept?

A: We accept the following for payment:

✓ All major credit cards
✓ Verified PayPal
✓ Cash
✓ Money Order

We DO NOT accept the following payment methods without a client verification process:

X Cash App
X Venmo
X Other peer to peer apps
X Personal or business checks

Q: How do I place an order?
A: You can order any service via our online checkout, by phone or by emailing us.

We have both studio and company polices that can help you with getting to know our workflow. You can read the policies by visiting the company policies page.