A 50% deposit is required to book your first session. The deposit will be applied to your session or refunded if you cancel more than 48 hours before your session time. If your deposit is not received within 48 hours of your session time, your time may be forfeited to another client. All sessions begin from the time booked regardless if the Client is tardy.
Discounts are giving for full day bookings of 8 hours or more. These block rates can not be divided into separate sessions. The full day must be utilized at once to retain the special block rate. A 50% down payment of the booked block session is required to reserve. If the Client is a no-show to the booked block session without notification, the deposit is forfeited and can not be returned.
Full payment is required upon completion of each session. Payment may be made by cash, PayPal, debit, money order or credit card. Sorry we do not accept personal checks. We only accept certified company checks. For PayPal and credit cards, there is a 2.9% processing fee added to the total amount. To waive the 2.9% processing fee, Clients can send payments directly to firstname.lastname@example.org from their PayPal account.
- Session cancellations must be made 24 hours before the booked session for no cancellation fee. The Client must notify the studio by one of the following: phone (615-601-2685), email (email@example.com), voicemail or in person.
- Sessions canceled the same day (less than 24 hours) with notification will result in a $40 cancellation fee. No future sessions may be booked until the fee is paid in full.
- No-shows to a booked session without notification will result in the session being paid in full. No future sessions can booked until the fee is paid. If repetitive no-shows occur, the studio has the right not to offer any future bookings to the Client.
In the Tennessee area, weather conditions such as heavy rain and snow can cause unsafe driving conditions during the winter. In these circumstances, sessions may have to be postponed as Clients and employees may not be able to travel. In this case, the studio session will be postponed to another day. Your safety is important to us!